Here is a little bit about us:
DuraStripeTape.com is here to make your work life easier, more efficient, and a safer place to be. We have a passion for words like LEAN, 5S, and Six-Sigma. We understand what is required in the real world to get things done. We have over 15 years experience in the industrial market so when you give us a call you will be talking to someone who knows your situation and will be able to offer help where others simply can not.
Our contact information
By phone:
(877) 850-5123 (between 8 a.m. and 6 p.m. CST)
By email:
info@durastripetape.comShipping Information:
Most orders are filled and shipped in 1-2 days, custom orders in 2-3 days via UPS. At the discretion of DuraStripeTape.com we may elect to use another carrier such as FedEx or USPS in some cases.
Free Ground Shipping Offer:
We offer free UPS Ground shipping on orders over $150 to the lower 48 states. If you are outside the lower 48 states and select free ground shipping, we will add the appropriate shipping charge to your order.
Refund, Returns, Pricing, and Cancellation Policies:
Pricing Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. DuraStripeTape.com reserves the right to accept or decline your order for any reason at any time.
All orders placed (in U.S. denomination) must obtain verification pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order. If additional information is necessary, we will contact you via email at the email address provided on your order. Shipping and delivery time frames quoted on the site will not begin until appropriate approval and verification of your order has been obtained.
Total Cost on orders through the website includes estimated freight amounts, if applicable. Your invoice will reflect final freight charges on the items shipped.
Availability Policy
On occasion, your order may be out of stock. In this event, we will notify you via email with the status of your order. If the expected delivery date of the item is within 30 days, we will place your order on back order and notify you when it ships. If you wish to cancel your order while on back order status, please see our Cancellation Policy. If the expected delivery date of the item is greater than 30 days, we will notify you that the order has been canceled due to an out of stock status. All notifications will take place via email.
Return Policy
DuraStripeTape.com has a 30 day return policy. You may return most items sold by DuraStripeTape.com within 30 days of delivery if it is in new sell-able condition. If returning an item you must:
1) Email or call customer service for a return authorization number.
2) Include your return authorization number on your label.
3) Agree to a 20% restocking fee.
4) Send the product(s) freight prepaid.
We cannot accept returns that:
1) Are not in the original condition, are damaged or are missing parts
2) Are returned more than 30 days after delivery
3) Are sent freight collect
4) Are custom-made to specific specifications/drawings
DuraStripeTape.com is your online source for your complete floor marking solutions. Perfect for 5S!